This accessibility statement applies to the Worcestershire County Council Online Digital Technology Resource.
This website is run by Worcestershire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- the text will not reflow in a single column when you change the size of the browser window
- you cannot modify the line height or spacing of text
- live video streams do not all have captions
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact: equality@worcestershire.gov.uk.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: digitaldesigners@worcestershire.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Some of our offices and libraries have audio induction loops. You may wish to check whether a loop is available before your visit, please see the contact us page.
Technical information about this website’s accessibility
Worcestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non accessible content
Content that’s not within the scope of the accessibility regulations
Live video
Live video streams do not have captions. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Pre-recorded videos
Pre-recorded time-based media published before 23 September 2020 are exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We use the SiteImprove browser extension tool to regularly find accessibility issues and aim to fix if any found as soon as possible.
Preparation of this accessibility statement
This statement was prepared on 28 July 2022.
Worcestershire County Council’s IT & Digital Team uses WAVE Evaluation Tool to for checking individual web pages, and the Silktide tool for checking and monitoring the whole site’s accessibility status.